Due to the depreciation nature of lighting, LED LIGHTS & PARTS is warranted for 2 years. The warranty period starts from the date of purchase invoice unless otherwise noted in writing. This warranty is expressly in lieu of all other warranties expressed or implied. This Limited Warranty does not apply to damage caused by buyer or alteration to the product, non-qualified installers or incorrect power supply. Factory warranties are covered by the original manufacturer and those claims must applied be through them.
If a product is defective, we will replace the product with an identical product, or similar if that product is no longer available. We can also issue a credit towards a future purchase if no product matches your request.
To make a claim under this warranty, you will need to obtain a Return Authorization Number (RMA). To receive a warranty replacement product, the original purchaser must contact LED LIGHTS & PARTS Technical Support VIA phone and/or email to determine and troubleshoot the issue if possible. Upon determination of a verified defect, a Return Materials Authorization (RMA or RGA) will be issued by the one of LED LIGHTS & PARTS Customer Service Department. It is the responsibility of the original purchaser to return the item(s) back to LED LIGHTS & PARTS (over their Vendors) at their cost VIA ground.
No cancellations or refunds are allowed on special orders and/or custom orders. It is your responsibility to inspect your order immediately upon receiving it and contact us within one business day if you encountered an issue with the product, or the delivery. We only accept returns if the product is in an original/unused condition.
www.lightsandparts.com shall under no circumstances be liable for: special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.